For those who don't want to mess with system settings, the Messages chat app may be the most convenient option. How to provide remote technical assistance from Mac to MacĪpple provides several methods for viewing and controlling the screen of another Mac via a network connection. In short words, there’s no Windows Quick Assist for Mac that was designed for regular users. So basically, the web app can be used if they (MS Support) want to remote our PC, but we can’t use it if we want to remote someone’s PC. Only authorize Microsoft Representative/Support has the ability to generate 8 Digit codes. Some of you may wonder why it is asking for an 8-digit code and the app only provided a 6-digit code? Because Quick Assist web app is not designed for regular users. If you go to the Microsoft Quick Assist web page on your Mac, you’ll see the following interface asking you to enter the 8-digit security code that was provided to you to get assistance: Quick Assist web app supports Mac with browsers Safari 13.1+ and Safari 14+. Is there a Windows 10 Quick Assist for Mac? According to Microsoft, somehow, you can use the Web version of Quick Assist on MacOS. It only works when connecting from one Windows 10/11 computer to another Windows 10/11 computer remotely. Quick Assist was created as a Windows-to-Windows support application. “So, basically, can we provide remote assistance on a Mac using Quick Assist?”
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